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Read MoreThis article talks about removing former employee O365 from the management of O365 Licenses when a user leaves the organization. The recommended process below ensures that we do not need to attach an ongoing license to a user and still comply with the retention period policy for storing emails from the user who has left the organization.
Steps with screenshot mentioned below
Microsoft recommends follow a 7 step process as below when someone leaves the organization
From admin center select the user and click on Delete
It would give below options select the option to give email access to another user
Select the mailbox where you need all emails to go
Add a display name for shared mailbox which should be the same as that of the user so it is easier to identify
You can add and apply automatic replies for both email from inside or outside of the organization, or only inside. We recommend choosing the option for both inside and outside.
If any aliases for the user those would also be deleted
Review and finish the email mailbox after reviewing all settings
https://docs.microsoft.com/en-us/microsoft-365/admin/add-users/remove-former-employee?view=o365-worldwideThe recommended process below ensures that we do not need to attach an ongoing license to a user and still comply with the retention period policy for storing emails from the user who has left the organization
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