SAP Support Services-BOBJ Implementation & Upgrade Etisalat Afghanistan
Executive Summary
About Client
Etisalat is one of the largest telecommunications company in the world. It is a leading operator in Middle East and Africa with headquarters in UAE. It provides unmatched connectivity to its customers in the form of varied internet and calling plans.
https://www.etisalat.af/
Location: Afghanistan
Project - SAP Support Services-BOBJ Implementation & upgrade
Etisalat had a requirement for SAP support services-BOBJ Implementation & upgrade to a latest version. Client was already using the tool and wanted to upgrade from earlier BOBJ 4.0 SP4 release to the latest BI 4.2. SAP BOBJ upgrade support comprises of various reporting application tools which could help them to find data, conduct analytics and generate reports to scale their business. Read more to find details about the SAP BOBJ Implementation & upgrade project below.
Scope & Requirement
Project was divided into below phases:
Requirement Gathering:
- Assess the data size and number of reports
- Check the database size and tools for migration
- Create a project plan and plan the migration
- Ensure the backup and restore plan is shared
Implementation:
- Create a backup of source files
- Upgrade SQL version
- Start Application installation
- Run platform support tool , Run 3rd party and SAP support tools
- .Backup of CMS, Audit and File system Repository
- Move files reports to the new target using LCM platform management
Implementation
Technology and Architecture
Technology
The web app was deployed with the below technological component
•Application SAP BOBJ
• File migration LCM
• Database: SQL Server
• Cloud: NA
• On premise servers
Integrations
• Single Sign-on using Active directory
• No other integration requirement
Security:
• In built Data Encryption
• Roles and Authorisation based access for each user group and Admin for specific users.
Backup and Recovery
Existing File system backup functionality was being reused.
Scalability
Not Required
Cost Optimization
As per license agreement with SAP. No additional costing needed
Code Management, Deployment
NA
Features of SAP BOBJ Implementation & upgrade
- Implemented the backup of all existing database, Application and file systems
- Transferred the BIAR file to Target System
- Launched LCM/Platform management tool and import the BIAR file on upgraded server
- Decommissioned the old server after Successful Go Live
Challenges
- There was no development environemen.
- Production backup was taken and a new dev instance created to help replicate the Go Live process accurately.
- There was strict security protocol and access sharing was limited for few hrs on remote or screen sharing process.
- This was explained to the client multiple times and caused huge amount of delays in getting the access only via screen sharing.
- Downloding and copying to the new server was not enabled
- The Virtual machine had restricted copy paste access due to which it was asked to send all of the files over to the client via email and they loaded those files on the new environment
- System access was not setup and ready to be used.
- SID was not available on start and caused delay
- SQL server production licensed version was not available
Project Completion
Duration
April 2020 – Sep 2020 ~ 6 months
Deliverables
- An upgraded SAP BOBJ Version 4.2 SPS 06 was implemented with all peripheral components .
- Backup and Restore mechanism from file system was implemented
- Demo and Training for using the new system to key users and Admins
- Introducing to the new features in BOBJ implementation
Support
As part of the project implementation we provided 1 month of extended support. This includes any Major / Minor bug fixes.
Testimonial - SAP BOBJ Implementation & upgrade
No documented feedback from the client
Next Phase - SAP BOBJ Implementation & upgrade
There was no further work identified after the project ended
