Executive Summary
About Client
Datacom, the largest tech company in Australasia, is dedicated to delivering sustainable solutions to some of the most successful corporations in Australia and New Zealand. Datacom collaborates with leading technology partners to assist organizations in managing their digital assets more effectively. The consultants and specialists specialize in cybersecurity, cloud computing, and digital platforms and applications to provide our clients with exceptional data protection and customer service. Datacom operates essential infrastructure with state-of-the-art data center facilities. It offers payroll products and enterprise software to help councils and businesses better connect with citizens and employees.We catered to the needs of SAP support services of the client.
Location:Auckland, New Zealand
Project Background
Thanks to over 30 years of experience providing worldwide SAP support services, we deeply understand the technology and know how to unlock its potential as per the client’s requirement. With the proper guidance and a detailed implementation roadmap, SAP software can revolutionize the business and simplify processes in all areas. Our project-based end-to-end services are modeled to design and implement software products, solutions, and strategies and integrate them within our client Datacom’s established landscape and infrastructure. We ensure to leverage best-practice solutions to secure lasting success for your business.
Uncover the range of our Implementation Services:
- Enterprise & Solution Architecture
- Application Implementation & System Integration
- Custom Development & Application Extension
- Application Design & User Experience
- Template Creation & Rollout Delivery
- Transition & Landscape Transformation
Scope & Requirement
- ABAP development RICEF objects
- Adobe form customizations
- Ongoing support
- Automation
- API based integration
Implementation
Technology and Architecture
Technology
The migration was deployed with the below technological component
• For Azure Dataverse-The underlying technology used was Azure SQL Database
• For Azure Blob Storage- It supported the most popular development frameworks including Java, .NET, Python & Node.js
Security & Compliance:
- Tagging Policies
- Azure config for compliance checks
- NIST compliance
- Guardrails
- Security Hub
Backup and Recovery
Azure Backup provided a simple, secure, cost-effective, and cloud-based backup solution to protect the business or application-critical data stored in Azure Blob in two ways- Continuous backups & Periodic backups
Network Architecture
- Site to Site VPN Architecture using Transit Gateway
- Distributed Azure Network Firewall
- Monitoring with Cloud Watch and VPC flow logs.
Cost Optimization
- Alerts and notifications are configured in the Azure cost
Code Management, Deployment
- Cloudformation scripts for creating stacksets and scripts for generating Azure services was handed over to the client
Challenges
Customer specific issues reported for each project managed via Devops, jira or confluence tasks.
Project Completion
Duration
Ongoing since 2021 Feb till March 2023 across multiple clients
Deliverables
- Dynamics License
- Power App License
- Power App per use License
- Power App per app license
Support
Products supported
- S/4
- Fiori
- Customization and Data
Testimonial
Awaited
Next Phase
Currently no new ongoing projects, just a few projects in discussion but nothing has been kick started yet.
If You Are Looking For Similar Services? Please Get In Touch
Executive Summary
About Client
The Big Four consists of Deloitte, Ernst & Young (EY), KPMG, and PricewaterhouseCoopers (PwC), and are the largest professional services networks in the world in terms of revenue. They are usually grouped because of their comparable size and ability to offer clients a wide range of professional services. These firms are also considered attractive for those pursuing a career in professional services, mainly accounting, due to their frequent engagement with Fortune 500 companies. The Big Four provides clients with various services, including audit, assurance, taxation, management consulting, valuation, market research, actuarial, corporate finance, and legal services. It’s worth noting that a significant majority of public company audits, as well as many private company audits, are conducted by these four networks. We assisted the client with setting up different SAP support services.
Project Background
With sound experience in SAP support services, we deeply understand the technology and how to apply it to our client’s needs. We provided guidance and a detailed plan to revolutionize businesses and streamline processes. Our end-to-end services create, implement, and integrate software, solutions, and strategies within your established infrastructure. We use best-practice solutions to ensure lasting success, including Enterprise & Solution Architecture, Application Implementation & System Integration, Custom Development & Application Extension, Application Design & User Experience, Template Creation & Rollout Delivery, and Transition & Landscape Transformation.
Scope & Requirement
- ABAP development RICEF objects
- Adobe form customizations
- Ongoing support
- Automation
- API based integration
Implementation
Technology and Architecture
Technology
The migration was deployed with the below technological component
• For Azure Dataverse-
The underlying technology used was Azure SQL Database
• For Azure Blob Storage- It supported the most popular development frameworks including Java, .NET, Python & Node.js
Security & Compliance:
- Tagging Policies
- Azure config for compliance checks
- NIST compliance
- Guardrails
- Security Hub
Backup and Recovery
Azure Backup provided a simple, secure, cost-effective, and cloud-based backup solution to protect the business or application-critical data stored in Azure Blob in two ways- Continuous backups & Periodic backups
Network Architecture
- Site to Site VPN Architecture using Transit Gateway
- Distributed Azure Network Firewall
- Monitoring with Cloud Watch and VPC flow logs.
Cost Optimization
- Alerts and notifications are configured in the Azure cost
Code Management, Deployment
- Cloudformation scripts for creating stacksets and scripts for generating Azure services was handed over to the client
Challenges
Managing multiple clients via ServiceNow portal was a bit challenging where each client has its own SAP environment.
Project Completion
Duration
Feb 2021 to Feb 2022 ~ 1 year
Deliverables
- Dynamics License
- Power App License
- Power App per use License
- Power App per app license
Support
Products supported
- S/4 Retail, MM, FI and Integration
- Fiori
- Customization and Data
Testimonial
Awaited
Next Phase
No new work identified
If You Are Looking For Similar Services? Please Get In Touch
Executive Summary
About Client
Etisalat is one of the largest telecommunications company in the world. It is a leading operator in Middle East and Africa with headquarters in UAE. It provides unmatched connectivity to its customers in the form of varied internet and calling plans.
https://www.etisalat.af/
Location: Afghanistan
Project - SAP Support Services-BOBJ Implementation & upgrade
Etisalat had a requirement for SAP support services-BOBJ Implementation & upgrade to a latest version. Client was already using the tool and wanted to upgrade from earlier BOBJ 4.0 SP4 release to the latest BI 4.2. SAP BOBJ upgrade support comprises of various reporting application tools which could help them to find data, conduct analytics and generate reports to scale their business. Read more to find details about the SAP BOBJ Implementation & upgrade project below.
Scope & Requirement
Project was divided into below phases:
Requirement Gathering:
- Assess the data size and number of reports
- Check the database size and tools for migration
- Create a project plan and plan the migration
- Ensure the backup and restore plan is shared
Implementation:
- Create a backup of source files
- Upgrade SQL version
- Start Application installation
- Run platform support tool , Run 3rd party and SAP support tools
- .Backup of CMS, Audit and File system Repository
- Move files reports to the new target using LCM platform management
Implementation
Technology and Architecture
Technology
The web app was deployed with the below technological component
•Application SAP BOBJ
• File migration LCM
• Database: SQL Server
• Cloud: NA
• On premise servers
Integrations
• Single Sign-on using Active directory
• No other integration requirement
Security:
• In built Data Encryption
• Roles and Authorisation based access for each user group and Admin for specific users.
Backup and Recovery
Existing File system backup functionality was being reused.
Scalability
Not Required
Cost Optimization
As per license agreement with SAP. No additional costing needed
Code Management, Deployment
NA
Features of SAP BOBJ Implementation & upgrade
- Implemented the backup of all existing database, Application and file systems
- Transferred the BIAR file to Target System
- Launched LCM/Platform management tool and import the BIAR file on upgraded server
- Decommissioned the old server after Successful Go Live
Challenges
- There was no development environemen.
- Production backup was taken and a new dev instance created to help replicate the Go Live process accurately.
- There was strict security protocol and access sharing was limited for few hrs on remote or screen sharing process.
- This was explained to the client multiple times and caused huge amount of delays in getting the access only via screen sharing.
- Downloding and copying to the new server was not enabled
- The Virtual machine had restricted copy paste access due to which it was asked to send all of the files over to the client via email and they loaded those files on the new environment
- System access was not setup and ready to be used.
- SID was not available on start and caused delay
- SQL server production licensed version was not available
Project Completion
Duration
April 2020 – Sep 2020 ~ 6 months
Deliverables
- An upgraded SAP BOBJ Version 4.2 SPS 06 was implemented with all peripheral components .
- Backup and Restore mechanism from file system was implemented
- Demo and Training for using the new system to key users and Admins
- Introducing to the new features in BOBJ implementation
Support
As part of the project implementation we provided 1 month of extended support. This includes any Major / Minor bug fixes.
Testimonial - SAP BOBJ Implementation & upgrade
No documented feedback from the client
Next Phase - SAP BOBJ Implementation & upgrade
There was no further work identified after the project ended
