Executive Summary
About Client
SydConsulting (Services You Demand) is an SAP professional consultancy initiated in April 2013 by Grant McPherson. Grant had been working in international SAP consultancy businesses in NZ and Europe when he and his wife Katy chose to return to New Zealand. Grant was frustrated with the local SAP consultancy practices because they had a profit-first focus. SYD was explicitly formed with the core values of Customer-first, Employee second & Profit third.
https://www.syd.co.nz/
Location: Auckland,NZ
Project Background
SYD Consulting created a digital network on the SAP Business Technology Platform and integrated it using SAP Integration Suite to track and trace its products at every phase of the supply chain. SAP CPI Support enabled:
- Optimal implementation of source-to-pay and design-to-operate processes, leveraging the cloud integration capabilities of the SAP Integration Suite
- Higher security as a result of simplified integration among connected participants due to the cloud integration capabilities of the SAP Integration Suite
- Increased trust in the SYD Consulting brand
- Enhanced business agility and lower transaction costs
Scope & Requirement
Implementation
Technology and Architecture
Technology
The web app was deployed with the below technological component
•Application SAP BOBJ
• File migration LCM
• Database: SQL Server
• Cloud: NA
• On premise servers
Integrations
• Single Sign-on using Active directory
• No other integration requirement
Security:
• In built Data Encryption
• Roles and Authorisation based access for each user group and Admin for specific users.
Backup and Recovery
Existing File system backup functionality was being reused.
Scalability
Not Required
Cost Optimization
As per license agreement with SAP. No additional costing needed
Code Management, Deployment
NA
Challenges
Worked on a complex integration scenario with multiple integration tools like Mulesoft
Project Completion
Duration
Nov 2022 to Ongoing
Deliverables
- Support existing Production CPI flows
Support
- For all Licenses we implement we provide monthly billing with 20 days credit Terms.
- We provide Value added services by sending reports to the client on the license usage and last activity date for each user to help them manage their license cost and to get visibility
Testimonial
Awaited
Next Phase
We are also in discussion with other projects for the client
- Ongoing CPI work identified
- Mulesoft 3.9 migration to Mulesoft 4
If You Are Looking For Similar Services? Please Get In Touch
Executive Summary
About Client
Since 2015 BAC has been instrumental in evolving and simplifying the customer experiences of forward-thinking organizations across Asia Pacific, Europe, North America, the UK, and Ireland. BAC helps organizations unify their people, processes, and technologies to deliver industry-leading customer and employee experiences. BAC enables you to leverage technology to align your sales, marketing, and success teams, so you can make the most of every interaction, even as you grow. We supported the client with SAP Integration with Hubspot.
Location: Sydney, NSW
Project Background
This case study has details about how we designed and developed the integration of SAP with
HubSpot system. In this case study, we list the APIs we used and how we enabled initial and
delta load, including the configuration we did in HubSpot. Overall, a new DB instance needs to be created (DB-2) that will take data from DB-1 (based on some pre-defined business rules) and feed selective data into the HubSpot CRM instance.
This new database must be created from the client’s existing SAP Central Management System (CMS) instance. The new database needs to comply with the existing pre-defined entity-relationship model. The initial data dump will happen from the CMS to the new database (as shown below).
Also required is syncing batch routines to sync to the said database with SAP post-dump. Finally, this new database needs to be integrated into HubSpot. To list down the objectives:
- Ability to send initial and delta load in the Hubspot system
- Send Contacts, Organizations, and deals data to Hubspot
Scope & Requirement
- SAP Integration with Hubspot APIS
- Integrate solution design to match the requirement
- Make it configurable to run for multiple clients on Hubspot
- Integrate it via a scheduler to run as a Batch Job can be done via Logic Apps, Cron Jobs etc.
- Get the data synced to Hubspot daily for contacts, Companies and Deals
Implementation
Technology and Architecture
Technology
The migration was deployed with the below technological component
• For Azure Dataverse- The underlying technology used was Azure SQL Database
• For Azure Blob Storage- It supported the most popular development frameworks including Java, .NET, Python & Node.js
Security & Compliance:
- Tagging Policies
- Azure config for compliance checks
- NIST compliance
- Guardrails
- Security Hub
Backup and Recovery
Azure Backup provided a simple, secure, cost-effective, and cloud-based backup solution to protect the business or application-critical data stored in Azure Blob in two ways- Continuous backups & Periodic backups
Network Architecture
- Site to Site VPN Architecture using Transit Gateway
- Distributed Azure Network Firewall
- Monitoring with Cloud Watch and VPC flow logs.
Cost Optimization
- Alerts and notifications are configured in the Azure cost
Code Management, Deployment
- Cloudformation scripts for creating stacksets and scripts for generating Azure services was handed over to the client
Challenges
We encountered some issues as below:
- Ensure the data is correct as the Contact, company and deals may have mandatory fields which needs to be filled in to ensure that it does not fail when creating the record via API Example name is mandatory for Person
- Ensure the Daily Quota Limit for the API is within the threshold if there are more records to be created it would need to be spaced out.
- Since the calculated field value was dependent on todays date so even if there was no update on the customer but the last order date remained the same we had to run a delta load as a script to update all Contacts records because days since last sale would have been T+1 each day.
- The integration was placed in VPN so we were not sure if It is going to run unattended or not it initially kept crashing but later we were able to move it to a stable zone within the network so it could run 24*7
Project Completion
Duration
Deliverables
- Integration code base
- SAP system integrated with HubSpot
- Batch scheduled to run daily and real time for some scenarios
- Initial Data Loading
Support
- We helped Customer to get the systems integrated using which they could do better lead management based on analytics in HubSpot
- The integration ran without any issues after Go live and we provided support of 2 weeks
- Same code based was used by the client to integrate multiple other similar customers they had
Testimonial
Awaiting
building Manager
Bacpartners
Next Phase
If You Are Looking For Similar Services? Please Get In Touch
Executive Summary
About Client
The Big Four consists of Deloitte, Ernst & Young (EY), KPMG, and PricewaterhouseCoopers (PwC), and are the largest professional services networks in the world in terms of revenue. They are usually grouped because of their comparable size and ability to offer clients a wide range of professional services. These firms are also considered attractive for those pursuing a career in professional services, mainly accounting, due to their frequent engagement with Fortune 500 companies. The Big Four provides clients with various services, including audit, assurance, taxation, management consulting, valuation, market research, actuarial, corporate finance, and legal services. It’s worth noting that a significant majority of public company audits, as well as many private company audits, are conducted by these four networks. We assisted the client with setting up different SAP support services.
Project Background
With sound experience in SAP support services, we deeply understand the technology and how to apply it to our client’s needs. We provided guidance and a detailed plan to revolutionize businesses and streamline processes. Our end-to-end services create, implement, and integrate software, solutions, and strategies within your established infrastructure. We use best-practice solutions to ensure lasting success, including Enterprise & Solution Architecture, Application Implementation & System Integration, Custom Development & Application Extension, Application Design & User Experience, Template Creation & Rollout Delivery, and Transition & Landscape Transformation.
Scope & Requirement
- ABAP development RICEF objects
- Adobe form customizations
- Ongoing support
- Automation
- API based integration
Implementation
Technology and Architecture
Technology
The migration was deployed with the below technological component
• For Azure Dataverse-
The underlying technology used was Azure SQL Database
• For Azure Blob Storage- It supported the most popular development frameworks including Java, .NET, Python & Node.js
Security & Compliance:
- Tagging Policies
- Azure config for compliance checks
- NIST compliance
- Guardrails
- Security Hub
Backup and Recovery
Azure Backup provided a simple, secure, cost-effective, and cloud-based backup solution to protect the business or application-critical data stored in Azure Blob in two ways- Continuous backups & Periodic backups
Network Architecture
- Site to Site VPN Architecture using Transit Gateway
- Distributed Azure Network Firewall
- Monitoring with Cloud Watch and VPC flow logs.
Cost Optimization
- Alerts and notifications are configured in the Azure cost
Code Management, Deployment
- Cloudformation scripts for creating stacksets and scripts for generating Azure services was handed over to the client
Challenges
Managing multiple clients via ServiceNow portal was a bit challenging where each client has its own SAP environment.
Project Completion
Duration
Feb 2021 to Feb 2022 ~ 1 year
Deliverables
- Dynamics License
- Power App License
- Power App per use License
- Power App per app license
Support
Products supported
- S/4 Retail, MM, FI and Integration
- Fiori
- Customization and Data
Testimonial
Awaited
Next Phase
No new work identified
