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Cancellation and Refunds

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Cancellation/ Refund

  • After a project is started Customer agrees to pay fees set forth in the proposal document in accordance with the terms and conditions set forth herein or as mutually agreed. Payment obligations are non-cancellable and fees paid are non-refundable.
  • Payment Disputes. If Customer disputes any charges or is unsatisfied with a Deliverable, Customer must notify Peritos Solutions within seven (7) days after the date of the charge. If Customer notifies Peritos Solutions that it is unsatisfied with a Deliverable and Peritos Solutions determines in its sole reasonable discretion that the Deliverable has failed to reasonably meet the applicable specifications so Peritos will provide a replacement
  • Deliverable free of charge. If the foregoing is not commercially feasible, Peritos Solutions will terminate this Agreement and provide a refund to Customer. The foregoing states Peritos Solutions entire obligation and Customer’s sole remedies in connection with any claim regarding nonconforming Deliverables.
  • Customer hereby agrees not to issue or file for any chargebacks or payment reversals for any Deliverables.