Executive Summary
About Client
Enterprise Software Solutions (ESS) provides tailored software licensing and cloud services, specializing in optimizing Microsoft licensing solutions. Headquartered in Phoenix, Arizona, ESS helps clients reduce cloud spending and navigate complex licensing challenges. Their services include Microsoft 365 and Dynamics 365 solutions, cloud licensing optimization, and 24/7 support. ESS focuses on delivering cost-effective software solutions with a strong emphasis on customer service, including fast delivery, a 30-day warranty on most products, and a full refund policy.
Address: Tempe, AZ 85281 , USA
https://www.enterprise-software-solutions.com/
Project Background
Peritos and Enterprise Software Solutions (ESS) have entered a 2-year contract to support multiple enterprise and Microsoft clients. This partnership focuses on providing solutions and services for clients utilizing Microsoft products. The collaboration covers high-level requirements across various projects, ensuring both companies can effectively serve their clients by leveraging Microsoft’s extensive suite of tools and services. These include Dynamics 365 F&O , CRM, Sales Hub, Customer insights, HR, Project operations, SCM and Finance.
Requirement
- Supporting enterprise-level implementations of Microsoft tools.
- Addressing high-level needs such as financial operations, customer relationship management, HR processes, and supply chain efficiencies.
- Providing seamless integration across various departments to enhance productivity and business outcomes.
Scope
Scope
- Requirement Gathering: Understand client-specific needs and align them with Dynamics 365 capabilities.
- System Implementation : Set up the appropriate Dynamics Product for customer and the different modules (e.g., Finance, CRM, SCM) based on the business processes and scope identified.
- Customization: Tailor the system through custom fields, workflows, or integrations as required.
- Data Migration: Transfer data from legacy systems into Dynamics 365 while maintaining integrity.
- User Training and Go-Live: Train users, conduct tests, and ensure a smooth transition to the new system.
- Post-Go-Live Support: Provide ongoing support and system optimizations.
Technology and Architecture
- Cloud-Based Architecture: Dynamics 365 runs on Azure, leveraging its scalability, security, and integration capabilities.
- Microservices and APIs: Modular design using microservices allows seamless integration of Finance, SCM, HR, and CRM with third-party systems.
- Data Management: Utilizes Azure Data Factory for ETL processes, with Azure SQL for data storage and Power BI for embedded analytics.
- Security: Built-in role-based access control (RBAC) and encryption ensure data protection across the system.
Challenges
1. Data Migration Complexity: Transferring large volumes of data from legacy systems while ensuring accuracy and integrity can be time-consuming.
2. User Adoption: Resistance from users accustomed to old systems can slow down implementation.
3. Customization Needs: Legacy customizations may not fit into the Dynamics 365 architecture and require redevelopment.
4. Integration with Other Systems: Connecting Dynamics with existing software and third-party tools can be complex.
5. Downtime and Disruption: Migrating to a new system may cause temporary disruptions in business processes.
Overcoming challenges across multiple clients has led us to develop reusable assets, datasets, and tools that streamline the Dynamics 365 implementation process. These resources include pre-configured templates, tested integration frameworks, and proven techniques for data migration and user training. By utilizing these assets, we ensure each project runs smoothly and can achieve faster go-live times. This approach has helped us maintain consistency and efficiency, reducing the overall complexity and risks associated with deploying new systems across different client environments.
Project Completion
Duration Long Term contract from Jan 2022 for 5 years
The deliverables for a Dynamics 365 implementation projects we have worked on are below
1. System Configuration: Set up Dynamics 365 modules (Finance, SCM, HR, CRM) as per business requirements.
2. Data Migration Report: Detailed report on data migrated from legacy systems, ensuring data integrity.
3. Customization Documentation: Comprehensive documentation of customizations and configurations done on the system.
4. Integration Setup: Configured integration with third-party systems and existing platforms.
5. User Training Materials: Manuals, videos, and training sessions for end-users.
6. Go-Live Support Plan: Detailed plan for system launch and ongoing post-go-live support.
These deliverables ensure a successful and smooth deployment.
Support
Support can be from 2 weeks ongoing to be around 4 weeks of Hypercare support. We also have been supporting 5 customers for an AMC contract
Testimonial
Working with Peritos has been a highly productive and seamless experience. Their expertise in Microsoft solutions, particularly Dynamics 365, has helped us successfully implement complex projects across multiple clients. Their reusable assets, tools, and consistent approach to handling customizations have ensured smoother transitions and faster go-lives. The team’s commitment to delivering high-quality results and providing ongoing support has strengthened our partnership, and we look forward to future successes together.
– Abhi Ahuja , ESS Founder
Executive Summary
About Client
SydConsulting (Services You Demand) is an SAP professional consultancy initiated in April 2013 by Grant McPherson. Grant had been working in international SAP consultancy businesses in NZ and Europe when he and his wife Katy chose to return to New Zealand. Grant was frustrated with the local SAP consultancy practices because they had a profit-first focus. SYD was explicitly formed with the core values of Customer-first, Employee second & Profit third.
https://www.syd.co.nz/
Location: Auckland,NZ
Project Background
SYD Consulting created a digital network on the SAP Business Technology Platform and integrated it using SAP Integration Suite to track and trace its products at every phase of the supply chain. SAP CPI Support enabled:
- Optimal implementation of source-to-pay and design-to-operate processes, leveraging the cloud integration capabilities of the SAP Integration Suite
- Higher security as a result of simplified integration among connected participants due to the cloud integration capabilities of the SAP Integration Suite
- Increased trust in the SYD Consulting brand
- Enhanced business agility and lower transaction costs
Scope & Requirement
Implementation
Technology and Architecture
Technology
The web app was deployed with the below technological component
•Application SAP BOBJ
• File migration LCM
• Database: SQL Server
• Cloud: NA
• On premise servers
Integrations
• Single Sign-on using Active directory
• No other integration requirement
Security:
• In built Data Encryption
• Roles and Authorisation based access for each user group and Admin for specific users.
Backup and Recovery
Existing File system backup functionality was being reused.
Scalability
Not Required
Cost Optimization
As per license agreement with SAP. No additional costing needed
Code Management, Deployment
NA
Challenges
Worked on a complex integration scenario with multiple integration tools like Mulesoft
Project Completion
Duration
Nov 2022 to Ongoing
Deliverables
- Support existing Production CPI flows
Support
- For all Licenses we implement we provide monthly billing with 20 days credit Terms.
- We provide Value added services by sending reports to the client on the license usage and last activity date for each user to help them manage their license cost and to get visibility
Testimonial
Awaited
Next Phase
We are also in discussion with other projects for the client
- Ongoing CPI work identified
- Mulesoft 3.9 migration to Mulesoft 4
If You Are Looking For Similar Services? Please Get In Touch
Executive Summary
About Client
Datacom, the largest tech company in Australasia, is dedicated to delivering sustainable solutions to some of the most successful corporations in Australia and New Zealand. Datacom collaborates with leading technology partners to assist organizations in managing their digital assets more effectively. The consultants and specialists specialize in cybersecurity, cloud computing, and digital platforms and applications to provide our clients with exceptional data protection and customer service. Datacom operates essential infrastructure with state-of-the-art data center facilities. It offers payroll products and enterprise software to help councils and businesses better connect with citizens and employees.We catered to the needs of SAP support services of the client.
Location:Auckland, New Zealand
Project Background
Thanks to over 30 years of experience providing worldwide SAP support services, we deeply understand the technology and know how to unlock its potential as per the client’s requirement. With the proper guidance and a detailed implementation roadmap, SAP software can revolutionize the business and simplify processes in all areas. Our project-based end-to-end services are modeled to design and implement software products, solutions, and strategies and integrate them within our client Datacom’s established landscape and infrastructure. We ensure to leverage best-practice solutions to secure lasting success for your business.
Uncover the range of our Implementation Services:
- Enterprise & Solution Architecture
- Application Implementation & System Integration
- Custom Development & Application Extension
- Application Design & User Experience
- Template Creation & Rollout Delivery
- Transition & Landscape Transformation
Scope & Requirement
- ABAP development RICEF objects
- Adobe form customizations
- Ongoing support
- Automation
- API based integration
Implementation
Technology and Architecture
Technology
The migration was deployed with the below technological component
• For Azure Dataverse-The underlying technology used was Azure SQL Database
• For Azure Blob Storage- It supported the most popular development frameworks including Java, .NET, Python & Node.js
Security & Compliance:
- Tagging Policies
- Azure config for compliance checks
- NIST compliance
- Guardrails
- Security Hub
Backup and Recovery
Azure Backup provided a simple, secure, cost-effective, and cloud-based backup solution to protect the business or application-critical data stored in Azure Blob in two ways- Continuous backups & Periodic backups
Network Architecture
- Site to Site VPN Architecture using Transit Gateway
- Distributed Azure Network Firewall
- Monitoring with Cloud Watch and VPC flow logs.
Cost Optimization
- Alerts and notifications are configured in the Azure cost
Code Management, Deployment
- Cloudformation scripts for creating stacksets and scripts for generating Azure services was handed over to the client
Challenges
Customer specific issues reported for each project managed via Devops, jira or confluence tasks.
Project Completion
Duration
Ongoing since 2021 Feb till March 2023 across multiple clients
Deliverables
- Dynamics License
- Power App License
- Power App per use License
- Power App per app license
Support
Products supported
- S/4
- Fiori
- Customization and Data
Testimonial
Awaited
Next Phase
Currently no new ongoing projects, just a few projects in discussion but nothing has been kick started yet.
If You Are Looking For Similar Services? Please Get In Touch
Executive Summary
About Client
The Big Four consists of Deloitte, Ernst & Young (EY), KPMG, and PricewaterhouseCoopers (PwC), and are the largest professional services networks in the world in terms of revenue. They are usually grouped because of their comparable size and ability to offer clients a wide range of professional services. These firms are also considered attractive for those pursuing a career in professional services, mainly accounting, due to their frequent engagement with Fortune 500 companies. The Big Four provides clients with various services, including audit, assurance, taxation, management consulting, valuation, market research, actuarial, corporate finance, and legal services. It’s worth noting that a significant majority of public company audits, as well as many private company audits, are conducted by these four networks. We assisted the client with setting up different SAP support services.
Project Background
With sound experience in SAP support services, we deeply understand the technology and how to apply it to our client’s needs. We provided guidance and a detailed plan to revolutionize businesses and streamline processes. Our end-to-end services create, implement, and integrate software, solutions, and strategies within your established infrastructure. We use best-practice solutions to ensure lasting success, including Enterprise & Solution Architecture, Application Implementation & System Integration, Custom Development & Application Extension, Application Design & User Experience, Template Creation & Rollout Delivery, and Transition & Landscape Transformation.
Scope & Requirement
- ABAP development RICEF objects
- Adobe form customizations
- Ongoing support
- Automation
- API based integration
Implementation
Technology and Architecture
Technology
The migration was deployed with the below technological component
• For Azure Dataverse-
The underlying technology used was Azure SQL Database
• For Azure Blob Storage- It supported the most popular development frameworks including Java, .NET, Python & Node.js
Security & Compliance:
- Tagging Policies
- Azure config for compliance checks
- NIST compliance
- Guardrails
- Security Hub
Backup and Recovery
Azure Backup provided a simple, secure, cost-effective, and cloud-based backup solution to protect the business or application-critical data stored in Azure Blob in two ways- Continuous backups & Periodic backups
Network Architecture
- Site to Site VPN Architecture using Transit Gateway
- Distributed Azure Network Firewall
- Monitoring with Cloud Watch and VPC flow logs.
Cost Optimization
- Alerts and notifications are configured in the Azure cost
Code Management, Deployment
- Cloudformation scripts for creating stacksets and scripts for generating Azure services was handed over to the client
Challenges
Managing multiple clients via ServiceNow portal was a bit challenging where each client has its own SAP environment.
Project Completion
Duration
Feb 2021 to Feb 2022 ~ 1 year
Deliverables
- Dynamics License
- Power App License
- Power App per use License
- Power App per app license
Support
Products supported
- S/4 Retail, MM, FI and Integration
- Fiori
- Customization and Data
Testimonial
Awaited
Next Phase
No new work identified
