SAP Support Services-CPI integration for SYD Consulting
Executive Summary
About Client
SydConsulting (Services You Demand) is an SAP professional consultancy initiated in April 2013 by Grant McPherson. Grant had been working in international SAP consultancy businesses in NZ and Europe when he and his wife Katy chose to return to New Zealand. Grant was frustrated with the local SAP consultancy practices because they had a profit-first focus. SYD was explicitly formed with the core values of Customer-first, Employee second & Profit third.
https://www.syd.co.nz/
Location: Auckland,NZ
Project Background
SYD Consulting created a digital network on the SAP Business Technology Platform and integrated it using SAP Integration Suite to track and trace its products at every phase of the supply chain. SAP CPI Support enabled:
- Optimal implementation of source-to-pay and design-to-operate processes, leveraging the cloud integration capabilities of the SAP Integration Suite
- Higher security as a result of simplified integration among connected participants due to the cloud integration capabilities of the SAP Integration Suite
- Increased trust in the SYD Consulting brand
- Enhanced business agility and lower transaction costs
Scope & Requirement
Implementation
Technology and Architecture
Technology
The web app was deployed with the below technological component
•Application SAP BOBJ
• File migration LCM
• Database: SQL Server
• Cloud: NA
• On premise servers
Integrations
• Single Sign-on using Active directory
• No other integration requirement
Security:
• In built Data Encryption
• Roles and Authorisation based access for each user group and Admin for specific users.
Backup and Recovery
Existing File system backup functionality was being reused.
Scalability
Not Required
Cost Optimization
As per license agreement with SAP. No additional costing needed
Code Management, Deployment
NA
Challenges
Worked on a complex integration scenario with multiple integration tools like Mulesoft
Project Completion
Duration
Nov 2022 to Ongoing
Deliverables
- Support existing Production CPI flows
Support
- For all Licenses we implement we provide monthly billing with 20 days credit Terms.
- We provide Value added services by sending reports to the client on the license usage and last activity date for each user to help them manage their license cost and to get visibility
Testimonial
Awaited
Next Phase
We are also in discussion with other projects for the client
- Ongoing CPI work identified
- Mulesoft 3.9 migration to Mulesoft 4
