SAP Support Services-Development & Consulting for Datacom

Executive Summary

About Client

Datacom, the largest tech company in Australasia, is dedicated to delivering sustainable solutions to some of the most successful corporations in Australia and New Zealand. Datacom collaborates with leading technology partners to assist organizations in managing their digital assets more effectively. The consultants and specialists specialize in cybersecurity, cloud computing, and digital platforms and applications to provide our clients with exceptional data protection and customer service. Datacom operates essential infrastructure with state-of-the-art data center facilities. It offers payroll products and enterprise software to help councils and businesses better connect with citizens and employees.We catered to the needs of SAP support services of the client.

https://datacom.com/nz/en

Location:Auckland, New Zealand

Project Background

Thanks to over 30 years of experience providing worldwide SAP support services, we deeply understand the technology and know how to unlock its potential as per the client’s requirement. With the proper guidance and a detailed implementation roadmap, SAP software can revolutionize the business and simplify processes in all areas. Our project-based end-to-end services are modeled to design and implement software products, solutions, and strategies and integrate them within our client Datacom’s established landscape and infrastructure. We ensure to leverage best-practice solutions to secure lasting success for your business.

Uncover the range of our Implementation Services:

  • Enterprise & Solution Architecture
  • Application Implementation & System Integration
  • Custom Development & Application Extension
  • Application Design & User Experience
  • Template Creation & Rollout Delivery
  • Transition & Landscape Transformation

Scope & Requirement

  • ABAP development RICEF objects 
  • Adobe form customizations 
  • Ongoing support 
  • Automation 
  • API based integration  

Implementation

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Technology and Architecture

Technology 

The migration was deployed with the below technological component
• For Azure Dataverse-The underlying technology used was Azure SQL Database

• For Azure Blob Storage- It supported the most popular development frameworks including Java, .NET, Python & Node.js

Security & Compliance:

  • Tagging Policies
  • Azure config for compliance checks
  • NIST compliance 
  • Guardrails
  • Security Hub

Backup and Recovery

Azure Backup provided a simple, secure, cost-effective, and cloud-based backup solution to protect the business or application-critical data stored in Azure Blob in two ways- Continuous backups & Periodic backups

 

Network Architecture 

  • Site to Site VPN Architecture using Transit Gateway
  • Distributed Azure Network Firewall
  • Monitoring with Cloud Watch and VPC flow logs. 

Cost Optimization 

  • Alerts and notifications are configured in the Azure cost 

Code Management, Deployment

  • Cloudformation scripts for creating stacksets and scripts for generating Azure services was handed over to the client  

Challenges

Customer specific issues reported for each project managed via Devops, jira or confluence tasks.  

Project Completion

Duration

Ongoing since 2021 Feb till March 2023 across multiple clients 

Deliverables

  • Dynamics License 
  • Power App License
  • Power App per use License
  • Power App per app license 

Support

Products supported  

  • S/4 
  • Fiori 
  • Customization and Data  

Testimonial

Awaited

Next Phase

Currently no new ongoing projects, just a few projects in discussion but nothing has been kick started yet.

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